What Will the Order Process be Like?

  • Start by browsing our website to get a feel for which of our mugs and cups best suits your brand.
  • Give us a call on 02 9232 2163, contact us by email at sales@planetmugs.com.au or use the form on our contact page.
  • Our experienced, professional sales team will talk you through your options, and email you an obligation free quote.
  • If you wish to proceed, send us your logo or other branded artwork in EPS, AI or PDF format with vectorised outlines. If computer imagery is not your thing, ask our staff for help with this step.
  • Our skilled graphic designer will create a free digital mockup of your finished mug for your approval.
  • We send an invoice to you. Payment is required up front, unless other arrangements have been made and agreed to.
  • Your mugs go into production and will be delivered to your door, with a standard turnaround time of two weeks.
  • Sit back and enjoy a nice cup of tea.